Description This is a mini training module to introduce you to the Grouper application. This brief video and downloadable slides/resources will cover: Freshservice Service Catalog Request Fields Explanations This is part of a larger training program offering broken into three courses. Take a look at the training overview to explore the learning paths available. Applicable to: Administrative Staff, Support Staff Campus Distributed IT Staff CSU Fort Collins, CSU Pueblo, CSU System IT Prerequisites None Training Video Training Slides GROUP-202: Service Requests Resources Related Articles Grouper Training - Learning Paths and Resources Next Mini Module GROUP-203: Getting Help and Finding Training

Description This is a mini training module to introduce you to the Grouper application. This brief video and downloadable slides/resources will cover: Freshservice Knowledgebase Freshservice Help Tickets Identity & Access Management Email (iamhelp@colostate.edu) This is part of a larger training program offering broken into three courses. Take a look at the training overview to explore the learning paths available. Applicable to: Administrative Staff, Support Staff Campus Distributed IT Staff CSU Fort Collins, CSU Pueblo, CSU System IT Prerequisites None Training Video Training Slides GROUP-203: Getting Help and Finding Training Resources Introduction to Grouper Video from InCommon InCommon Internet2 Related Articles Grouper Training - Learning Paths and Resources Next Mini Module GROUP-204: Adding/Removing Members from Groups

Description This is a mini training module to introduce you to the Grouper application. This brief video and downloadable slides/resources will cover: Adding users or Grouper groups as members of Grouper groups Removing users or Grouper groups as members of Grouper groups This is part of a larger training program offering broken into three courses. Take a look at the training overview to explore the learning paths available. Applicable to: Administrative Staff, Support Staff Campus Distributed IT Staff CSU Fort Collins, CSU Pueblo, CSU System IT Prerequisites Privileges to update a group in Grouper Training Video Training Slides GROUP-204: Adding/Removing Members from Groups Resources Introduction to Grouper Video from InCommon InCommon Internet2 Add User - Visual of Steps [Click to Expand] Add Group - Visual of Steps [Click to Expand] Remove User - Visual of Steps [Click to Expand] Remove Group - Visual of Steps [Click to Expand] Related Articles Grouper Training - Learning Paths and Resources Next Mini Module GROUP-205: Exporting/Importing Membership Lists

Description This is a mini training module to introduce you to the Grouper application. This brief video and downloadable slides/resources will cover: Exporting Grouper group memberships explanation of user and group information Importing member lists to update existing Grouper groups add members replace members remove members add optional effective dates This is part of a larger training program offering broken into three courses. Take a look at the training overview to explore the learning paths available. Applicable to: Administrative Staff, Support Staff Campus Distributed IT Staff CSU Fort Collins, CSU Pueblo, CSU System IT Prerequisites Privileges to read memberships for a group in Grouper Training Video Training Slides GROUP-205: Exporting/Importing Membership Lists Resources Introduction to Grouper Video from InCommon InCommon Internet2 Export Member List - Visual of Steps [Click to Expand] Related Articles Grouper Training - Learning Paths and Resources Grouper Guide - Adding Members to Grouper Groups Next Mini Module GROUP-206: Viewing a User's Groups

Description This is a mini training module to introduce you to the Grouper application. This brief video and downloadable slides/resources will cover: Looking up a user Viewing looked-up user Group Memberships Viewing looked-up user Privileges This is part of a larger training program offering broken into three courses. Take a look at the training overview to explore the learning paths available. Applicable to: Administrative Staff, Support Staff Campus Distributed IT Staff CSU Fort Collins, CSU Pueblo, CSU System IT Prerequisites To view memberships or privileges, the logged-in user requires particular permissions on the relevant group/folder/attribute Training Video Training Slides GROUP-206: Viewing a User's Groups and Privileges Resources Related Articles Grouper Training - Learning Paths and Resources GROUP-109: Understanding Privileges Definitions Next Mini Module GROUP-207: Reference Groups Deep Dive