Description

This is a mini training module to introduce you to the Grouper application.  This brief video and downloadable slides/resources will cover:

• Freshservice Service Catalog
• Request Fields Explanations

This is part of a larger training program offering broken into three courses.  Take a look at the training overview to explore the learning paths available.

Applicable to:

• Administrative Staff, Support Staff
• Campus Distributed IT Staff
• CSU Fort Collins, CSU Pueblo, CSU System IT

Prerequisites

• None

Training Video

Training Slides

GROUP-202: Service Requests

Resources

Related Articles

• Grouper Training - Learning Paths and Resources

Next Mini Module

GROUP-203: Getting Help and Finding Training