Description

This is a mini training module to introduce you to the Grouper application.  This brief video and downloadable slides/resources will cover:

• Freshservice Knowledgebase

• Freshservice Help Tickets 

• Identity & Access Management Email (iamhelp@colostate.edu) 

  
  

This is part of a larger training program offering broken into three courses.  Take a look at the training overview to explore the learning paths available.

Applicable to:

• Administrative Staff, Support Staff
• Campus Distributed IT Staff
• CSU Fort Collins, CSU Pueblo, CSU System IT

Prerequisites

• None

Training Video

Training Slides

GROUP-203: Getting Help and Finding Training

Resources

Introduction to Grouper Video from InCommon

InCommon

Internet2

Related Articles

• Grouper Training - Learning Paths and Resources

Next Mini Module

GROUP-204: Adding/Removing Members from Groups