Troubleshooting Errors in SharePoint Online and OneDrive Introduction Errors in SharePoint Online and OneDrive can disrupt your workflow and productivity. This guide provides step-by-step instructions to resolve common issues related to SharePoint Online and OneDrive. Common Issues and Solutions 1. Unable to Access SharePoint Online Problem: Users are unable to access SharePoint Online due to various reasons such as network issues, browser compatibility, etc. Solution: Check your internet connection. Try accessing other websites to ensure your internet is working. Clear your browser cache and cookies. Try using a different browser or update your current browser to the latest version. If the issue persists, contact your IT department or Microsoft Support. 2. Profile Picture Not Shown in SharePoint Online Problem: The profile picture of a user is not displayed in SharePoint Online. Solution: Navigate to your Microsoft 365 admin center. Select Users > Active Users. Choose the user whose profile picture is not displaying. Under the user’s name, click on Replace photo to upload a new picture. If the issue persists, it might be due to a delay in the synchronization process. Wait for a few hours and check again. Conclusion Errors in SharePoint Online and OneDrive can be disruptive, but with the right troubleshooting steps, they can be resolved effectively. This guide provides solutions to common issues that users might encounter while using SharePoint Online and OneDrive.  

Managing Sharing and Permissions Issues in SharePoint Online Introduction Sharing and permissions are integral parts of collaboration in SharePoint Online. However, issues can arise that disrupt this process. This guide provides step-by-step instructions to resolve common sharing and permissions issues in SharePoint Online. Common Issues and Solutions 1. Error When Accepting an Online Invitation with Another Account Problem: Users receive an error when trying to accept a SharePoint Online invitation with an account that is different from the one the invitation was sent to. Solution: Ensure you are logged out of all Microsoft accounts in your browser. Open a new private/incognito browser window. Log in with the account that the invitation was sent to. Click on the invitation link again. 2. “Your Organization Policies Do Not Allow You to Share with These Users” Error Problem: Users receive an error message stating “Your organization policies do not allow you to share with these users” when trying to share a document or site. Solution: Navigate to the SharePoint admin center. Go to Policies > Sharing. Review the external sharing settings and adjust them as necessary. If the issue persists, contact your IT department or Microsoft Support. 3. Sharing Options are Greyed Out Problem: The options to share documents or sites are greyed out. Solution: Check if you have the necessary permission to share the document or site. If you have the necessary permissions but still can’t share, check the sharing settings at the site collection level and the organization level. If the issue persists, contact your IT department or Microsoft Support. Conclusion Sharing and permissions issues can hinder collaboration in SharePoint Online. However, with the right troubleshooting steps, these issues can be resolved effectively. This guide provides solutions to common sharing and permissions issues that users might encounter while using SharePoint Online.