Steps to Respond to Outbound Spam Notifications from Microsoft Scope Applicable for system administrators managing Microsoft Office 365 environments. Instructions Reset User’s NetID Password Log in to the NetID Portal and reset the user’s NetID password. Forward the Outbound Spam Notification Forward the Outbound Spam Notification to soc@colostate.edu and CC windows@colostate.edu. SOC will notify the user and [possibly] offer training to help prevent future compromised credentials. Unblock the User in O365 Unblock the user in M365 so that they’re allowed to send e-mail:  Login to the Microsoft 365 Portal as a portal admin (portal.office.com)  Access the Exchange admin center (lower left)  From within the Exchange admin center, click “protection” link on left  Click “action center” link on the top  Select the account to be unblocked and click “Unblock Account…” link on right. Please note that these steps are intended to be performed by an administrator with the necessary permissions and access to the Microsoft 365 admin portal. Always ensure to replace the email addresses and other parameters with the ones applicable to your environment.  

E-mail and Calendaring Tips & Tricks Office 365 Tools Office 365 Mailbox and License Check Office 365 Portal https://portal.office.com (Hint: Enter your username as NetID@colostate.edu)   Connect your Mobile Device to your Office 365 Account Configure an Android Device to connect to Office 365 Configure an iPhone or iPad to connect to Office 365   Configure Outlook, Thunderbird, and Mac Mail with Office 365 Configure Mac Mail with Office 365 Configure Microsoft Outlook for Mac with Office 365 Configure Outlook with Office 365 Create a new Outlook Profile to connect to Office 365 Shared Mailbox: Configure Outlook to Connect Directly to a Shared Mailbox Shared Mailbox: Setup Outlook to Open a Shared Mailbox as second mailbox (using "Advanced" tab)   Microsoft Teams Audio Conferencing for Microsoft Teams Live Events using Microsoft Teams Microsoft Teams Help Center Microsoft Teams Video Training (Microsoft) Microsoft Teams Quick Start Guide (Microsoft) Microsoft Teams @ CSU Remove Single Instance Attendees from the Chat of a Recurring Teams Meeting Lookup Teams Owners and Members Clear the cache of the Teams app (MacOS or Windows)   Office 365 Tips and Tricks Archive Mailboxes in Office 365 Calendaring Best Practices Change Your E-Mail Address or Display Name Create a New Outlook Profile from the Control Panel Disable Conversation View in Office 365 mail Exchange Online Limits Manage E-mail Aliases Manage Quarantined Messages Manage Subscription Settings for Office 365 Groups Managing Spam and Junk E-mail in Office 365 Office 365 Safety Tips Schedule a Meeting with a Room Resource from the Office 365 Portal Setting Allowed or Blocked Senders in Office 365 Setting Inbox Rules using Office 365 Setting up Forwarding using Office 365 Setting up Delegates Sharing a resource's calendar and opening a resource's shared calendar. Shared Mailbox: Access a shared mailbox using the Office 365 Portal (OWA). Shared Mailbox: Authenticating with Shared Mailboxes in Office 365 Sharing a user calendar or opening another user's shared calendar Teams: Configuring E-mail sent to a Microsoft Team to Deliver to Team Members Using Retention Policies in Office 365  

Reducing and Maintaining Microsoft 365 Mailbox Size This article provides multiple methods and strategies to reduce and maintain a user’s Microsoft 365 (M365) mailbox size. It includes instructions for both Outlook on the web and the Outlook desktop client on Windows and macOS. Why Mailbox Size Management is Important Performance Improvement: A smaller mailbox size improves the speed and performance of Outlook, reducing load times and improving responsiveness. Storage Optimization: Office 365 provides a limited amount of storage for each mailbox. Managing the size ensures you stay within your allocated storage limits. Compliance and Security: Proper email retention and archiving practices ensure compliance with industry regulations and company policies. Enhanced Searchability: Smaller mailboxes make it easier to search for and retrieve specific emails. Backup and Recovery: Smaller mailboxes are easier and quicker to back up, ensuring important emails are preserved. Strategies to reduce mailbox size Delete or archive unneeded messages with large attachments. Delete or archive unneeded old messages. Enable Auto Archive. Delete or Archive Unneeded Messages with Large Attachments Outlook on the Web: Open Outlook Web Access and sign in. Select the folder you want to search (e.g., Inbox, Sent Items, etc.). Change the default option from “Conversations by Date” to “Conversations by Size”. Once selected, the option next to “Arrange by Size” should change to "Largest on top". Select the email you would like to delete or archive. Click Delete or Archive. Outlook Desktop App for Windows: Open Outlook and go to the folder you want to search (e.g., Inbox, Sent Items, etc.). Click on the “View” tab in the ribbon. Click on “View Settings” and then “Columns”. In the “Select available columns from” drop down, choose “Size”. Click “Add” and then “OK”. Your mailbox will now display a “Size” column. Click on the “Home” tab in the ribbon. Click on the “Size” column header to sort your mailbox by size, with the largest emails at the top. Select the email you would like to delete or archive. Click Delete or Archive from the ribbon. Outlook Desktop App for MacOS: From the View menu, choose Reading Pane > Hidden. This displays your content like a spreadsheet. Like a spreadsheet, you can click the headers to order the entries ascending or descending by a particular column. If Size does not display, right-click the header and choose Size from the options. You can drag the columns around to change their order. Select the email you would like to delete or archive. Click Delete or Archive from the ribbon. Please note that these steps may vary slightly depending on the version of Outlook you are using.   Identify Your oldest Email Outlook on the Web: Open Outlook Web Access and sign in. Select the folder you want to search (e.g., Inbox, Sent Items, etc.). Click the hamburger menu from the folder view. Click Sort then click “Oldest on top” This folder is now sorted oldest to newest. Select the email you would like to delete or archive. Click Delete or Archive. Outlook Desktop App for Windows: Open Outlook and go to the folder you want to search (e.g., Inbox, Sent Items, etc.). Click on the “View” tab in the ribbon. Click on “View Settings” and then “Columns”. In the “Select available columns from” drop down, choose “Received”. Click “Add” and then “OK”. Your mailbox will now display a “Received” column. Click on the “Home” tab in the ribbon. Click on the “Size” column header to sort your mailbox by size, with the largest emails at the top. Select the email you would like to delete or archive. Click Delete or Archive from the ribbon. Outlook Desktop App for MacOS: From the View menu, choose Reading Pane > Hidden. This displays your content like a spreadsheet. Like a spreadsheet, you can click the headers to order the entries ascending or descending by a particular column. If Received does not display, right-click the header and choose Received from the options. You can drag the columns around to change their order. Select the email you would like to delete or archive. Click Delete or Archive from the ribbon. Please note that these steps may vary slightly depending on the version of Outlook you are using. Enable Auto-Archive Outlook for the Web: Open Outlook Web Access and sign in. Go into your mail account settings. Navigate to Mail, Rules, and click Add new rule. Name your rule and complete the Add a condition section. Choose to Archive in the Add an action section, then click Save. Outlook App on Windows: Open Outlook and click on the File tab. Select Options from the menu. In the Options window, go to Advanced. Under the Auto-Archive section, click on Auto-Archive Settings. Check the box that says Run Auto-Archive every [n] days and specify how often to run Auto-Archive. Choose any other options you want, such as having Outlook delete old items instead of archiving them. Click OK to save the settings. Outlook App on MacOS:  The Auto-Archive feature is not natively available in Outlook for MacOS. However, you can manually move or delete old items, or set up rules to move or delete items. If you have access to a Windows machine, you can set up Auto-Archive there, and the settings will apply to your account on the MacOS machine as well. Please note that these steps might vary slightly depending on the version of Outlook you are using.    

Keyboard shortcuts for Outlook Notes:  The shortcuts in this topic refer to the US keyboard layout. Keys for other layouts might not correspond exactly to the keys on a US keyboard. A plus sign (+) in a shortcut means that you need to press multiple keys at the same time. A comma sign (,) in a shortcut means that you need to press multiple keys in order. This section describes the keyboard shortcuts in Outlook for Windows. Tip: To quickly find a shortcut in this article, you can use the Search. Press Ctrl+F, and then type your search words. In this topic Frequently used shortcuts  Shortcuts for basic navigation  Create an item or file  Format text  Use search  Print items  Use flags  Use color categories  Mail keyboard shortcuts  Calendar keyboard shortcuts  People keyboard shortcuts  Tasks keyboard shortcuts  Open the Visual Basic Editor  Play macros  Work with item groups  Frequently used shortcuts This table lists the most frequently used shortcuts in Outlook. To do this Press Close a window or a menu. Esc Go to the Home tab. Alt+H Create a new message. Ctrl+Shift+M Send a message. Alt+S Insert a file. Alt+N, A, F New task Ctrl+Shift+K Delete an item (when a message, task, or meeting is selected). Delete Search for an item. Ctrl+E or F3 Reply to a message. Alt+H, R, P Forward a message. Alt+H, F, W Select the Reply All option. Alt+H, R, A Copy an item. Ctrl+C or Ctrl+Insert Note: Ctrl+Insert is not available in the Reading pane. Go to the Send/Receive tab. Alt+J, S Go to Calendar. Ctrl+2 Create an appointment. Ctrl+Shift+A Move an item to a folder. Alt+H, M, V, and select a folder from the list Open the Save As dialog box on the Attachment tab. Alt+J, A, 2, A, V Check for new messages. Ctrl+M or F9 Top of Page  Shortcuts for basic navigation To do this Press Switch to the Mail view. Ctrl+1 Switch to the Calendar view. Ctrl+2 Switch to the Contacts view. Ctrl+3 Switch to the Tasks view. Ctrl+4 Switch to the Notes. Ctrl+5 Switch to the Folder list in the Folder pane. Ctrl+6 Switch to Shortcuts. Ctrl+7 Open Journal. Ctrl+8 Open the Address Book. Ctrl+Shift+B Go back to previous view. Alt+B or Alt+Left arrow key Go forward to next view. Alt+Right arrow key Switch to next open message. Ctrl+Period (.) Switch to previous open message. Ctrl+Comma (,) Move between the Folder pane, the main Outlook window, the Reading pane, and the To-Do bar. Ctrl+Shift+Tab key or Shift+Tab key Move between the Outlook window, the smaller panes in the Folder pane, the Reading pane, and the sections in the To-Do bar. Tab key or F6 Move between the ribbon and the calendar. F6 Show the access keys in the ribbon. Alt or F6 Show the tooltip for the ribbon element currently in focus. Ctrl+Shift+F10 Open split buttons. Alt+Down arrow key Move around message header lines in the Folder pane or an open message. Ctrl+Tab Move between the Navigation pane and the calendar. Ctrl+Tab Move around within the Folder pane. Arrow keys Go to a different folder. Ctrl+Y Go to the Search box. F3 or Ctrl+E In the Reading pane, go to the previous message. Alt+Up arrow key or Ctrl+Comma (,), or Alt+Page Up In the Reading pane, page down through the text. Spacebar In the Reading pane, page up through the text. Shift+Spacebar Collapse or expand a group in the email message list. Left or Right arrow key, respectively Go back to previous view in the main Outlook window. Alt+B or Alt+Left arrow key Go forward to next view in the main Outlook window. Alt+Right arrow key Select the InfoBar and, if available, show the menu of commands. Ctrl+Shift+W Show the To-Do bar (peek). Alt+V, B, and then C for Calendar, P for People, T for Tasks, or O for Off Top of Page Navigate to the ribbon To do this Press Open the Home tab. Alt+H Open the File menu. Alt+F Open the Send/Receive tab. Alt+J, S Open the Folder tab. Alt+O Open the View tab. Alt+V Open the Search tab. Ctrl+E Go to the Tell Me search field. Alt+Q Top of Page Create an item or file To do this Press Create an appointment. Ctrl+Shift+A Create a contact. Ctrl+Shift+C Create a contact group. Ctrl+Shift+L Create a fax. Ctrl+Shift+X Create a folder. Ctrl+Shift+E Create a meeting request. Ctrl+Shift+Q Create a message. Ctrl+Shift+M Create a note. Ctrl+Shift+N Create a Microsoft Office document. Ctrl+Shift+H Post to the selected folder. Ctrl+Shift+S Post a reply in the selected folder. Ctrl+T Create a Search folder. Ctrl+Shift+P Create a task. Ctrl+Shift+K Top of Page  Format text This table lists the keyboard shortcuts for formatting text in email messages, appointments, or meeting invitations in Outlook. To do this Press Display the Format Text tab on the ribbon. Alt+O Display the Font dialog box. Ctrl+Shift+P Switch the case of the first letter in a selected word or line. Shift+F3 Toggle the case of the selected text between small caps and all caps. Ctrl+Shift+K Apply bold formatting. Ctrl+B Add a bulleted list. Ctrl+Shift+L Apply italic formatting. Ctrl+I Increase indent. Ctrl+T Decrease indent. Ctrl+Shift+T Center text. Ctrl+E Underline text. Ctrl+U Increase the font size. Ctrl+Right bracket (]) or Ctrl+Shift+Greater-than sign (>) Decrease the font size. Ctrl+Left bracket ([) or Ctrl+Shift+Less-than sign (d like to create. Alt+H+I Forward an appointment or meeting. Alt+H, F, W or Ctrl+F Reply to a meeting request with a message. Ctrl+R Select the Reply All option. Ctrl+Shift+R Show one day in the calendar. Alt+1 Show two days in the calendar. Alt+2 Show three days in the calendar. Alt+3 Show four days in the calendar. Alt+4 Show five days in the calendar. Alt+5 Show six days in the calendar. Alt+6 Show seven days in the calendar. Alt+7 Show eight days in the calendar. Alt+8 Show nine days in the calendar. Alt+9 Show ten days in the calendar. Alt+0 Show today in the calendar. Alt+H, O, D Show the daily view. Alt+H+R or Ctrl+Alt+1 Show the next seven days. Alt+H, X Go to a date. Ctrl+G or Alt+H+L Switch to Month view. Alt+Equal or Ctrl+Alt+4 Go to the next day. Ctrl+Right arrow key Go to the next week. Alt+Down arrow key Go to the next month. Alt+Page down Go to the previous day. Ctrl+Left arrow key Go to the previous week. Alt+Up arrow key Go to the previous month. Alt+Page up Go to the start of the week. Alt+Home Go to the end of the week. Alt+End Switch to the Full Week view. Alt+Minus sign (-) or Ctrl+Alt+3 Switch to the Work Week view. Ctrl+Alt+2 Go to the previous appointment. Ctrl+Comma (,) or Ctrl+Shift+Comma (,) Go to the next appointment. Ctrl+Period (.) or Ctrl+Shift+Period (.) Set up recurrence for an open appointment or meeting. Ctrl+G Open an appointment when the reminder appears. Alt+O Open the reminder window. Alt+V, M Snooze the reminder. Alt+S  Dismiss the reminder. Alt+D Assign a sound to a reminder. Alt+F, T, A, then Alt+P. Press the Tab key until you reach the Browse button, and press Enter. In the Reminder Sound File dialog box, type or select the name of the sound file you want. Jump to Search. Ctrl+E Show the selected schedule in a horizontal layout if you want to compare calendars to schedule meetings. Alt+H, S, V or Ctrl+Alt+5 Add shared calendars from your contacts, or create a new calendar. Alt+H, O, C Create a new calendar group or add a department calendar. Alt+H, C, G Email a selected calendar to a contact. Alt+H, E Share a calendar with others. Alt+H, S, C Publish a calendar online. Alt+H, P, O View and edit the sharing permissions for a folder. Alt+H, F, P Search for contacts. Alt+H, F, C Open the address book. Alt+H, A, B Open the Outlook Options dialog box for calendars. Alt+H, C, O If information for the currently selected item is abbreviated or not read in full, activate the Microsoft Active Accessibility (MSAA) information. MSAA provides more details to JAWS so that the information can be read in full. Alt+Ctrl+Shift+M Open the calendar scheduling assistant from the meeting window. Alt+X Top of Page  Use the day/week/month view To do this Press View from one through nine days. Alt+key for number of days View 10 days. Alt+0 (zero) Switch to the Week view. Alt+Minus sign (-) Switch to the Month view. Alt+Equal sign ( = ) Move between the Calendar view, TaskPad, and Folder list. Ctrl+Tab or F6 Select the previous appointment. Shift+Tab Go to the previous day. Left arrow key Go to the next day. Right arrow key Go to the same day in the next week. Alt+Down arrow key Go to the same day in the previous week. Alt+Up arrow key Top of Page  Use the single day view To do this Press Select the time that begins your work day. Home Select the time that ends your work day. End Select the previous block of time. Up arrow key Select the next block of time. Down arrow key Select the block of time at the top of the screen. Page up Select the block of time at the bottom of the screen. Page down Extend or reduce the selected time. Shift+Up arrow key or Shift+Down arrow key Go to the same day in the next week. Alt+Down arrow key Go to the same day in the previous week. Alt+Up arrow key Top of Page  Use the Week view To do this Press Go to the start of work hours for the selected day. Home Go to the end of work hours for the selected day. End Go up one page view in the selected day. Page up Go down one page view in the selected day. Page down Change the duration of the selected block of time. Shift+Left arrow key, Shift+Right arrow key, Shift+Up arrow key, Shift+Down arrow key, Shift+Home, or Shift+End Top of Page  Use the Month view To do this Press Go to the first day of the week. Home Go to the same day of the week in the previous page. Page up Go to the same day of the week in the next page. Page down Top of Page  Use the Date Navigator view To do this Press Go to the first day of the current week. Alt+Home Go to the last day of the current week. Alt+End Go to the same day in the previous week. Alt+Up arrow key Go to the same day in the next week. Alt+Down arrow key Top of Page  People keyboard shortcuts To do this Press Dial a new call to a contact. Ctrl+Shift+D Find a contact. F3 or Ctrl+E Enter a name in the Search Address Books. F11 In Table or List view of contacts, go to the first contact that starts with a specific letter. Shift, followed by a letter Select all contacts. Ctrl+A Create a message with the selected contact as subject. Ctrl+F Create a contact (when in Contacts). Ctrl+N Create a contact (from any Outlook view). Ctrl+Shift+C Open a contact form for the selected contact. Ctrl+O Create a contact group. Ctrl+Shift+L Open the Print dialog box. Ctrl+P Update a list of contact group members. F5 Go to a different folder. Ctrl+Y Open the Address Book. Ctrl+Shift+B Use Advanced Find. Ctrl+Shift+F In an open contact, open the next contact listed. Ctrl+Shift+Period (.) Find a contact in Favorites. F11 Close a contact. Esc Send a fax to the selected contact. Ctrl+Shift+X Open the Check Address dialog box. Alt+D In a contact form, under Internet, display the Email 1 information. Alt+Shift+1 In a contact form, under Internet, display the Email 2 information. Alt+Shift+2 In a contact form, under Internet, display the Email 3 information. Alt+Shift+3   Top of Page  Use the Business Cards or Address view To do this Press Select a specific card in the list. Type one or more letters of the name that the card is filed under, or type the name of the field you are sorting by Select the previous card. Up arrow key Select the next card. Down arrow key Select the first card in the list. Home Select the last card in the list. End Select the first card on the current page. Page up Select the first card on the next page. Page down Select the closest card in the next column. Right arrow key Select the closest card in the previous column. Left arrow key Select or cancel the selection of the active card. Ctrl+Spacebar Extend the selection to the previous card and cancel the selection of cards after the starting point. Shift+Up arrow key Extend the selection to the next card and cancel the selection of cards before the starting point. Shift+Down arrow key Extend the selection to the previous card, regardless of the starting point. Ctrl+Shift+Up arrow key Extend the selection to the next card, regardless of the starting point. Ctrl+Shift+Down arrow key Extend the selection to the first card in the list. Shift+Home Extend the selection to the last card in the list. Shift+End Extend the selection to the first card on the previous page. Shift+Page up Extend the selection to the last card on the last page. Shift+Page down Top of Page  Shortcuts in the Edit Business Cards dialog box To do this Press Open the Add menu list. Alt+A Select text in the Label box when the field with a label assigned is selected. Alt+B Open the Add Card Picture dialog. Alt+C Place cursor at beginning of the Edit text field. Alt+E Go to and select the Fields box. Alt+F Select the Image Align menu. Alt+G Select the color palette for the background. Alt+K, Enter Select the Layout menu. Alt+L Remove a selected field from the Fields box. Alt+R Top of Page  Move between fields in an open Business Card To use the following keys, make sure that a field in a card is selected. To do this Press Move to the next field and control. Tab key Move to the previous field and control. Shift+Tab Close the active card. Enter or Escape Top of Page  Move between characters in a Business Card field To use the following keys, make sure that a field in a card is selected or that the focus is located in the field. To do this Press Add a line in a multiline field. Enter Move to the beginning of a line. Home Move to the end of a line. End Move to the beginning of a multiline field. Page up Move to the end of a multiline field. Page down Move to the previous line in a multiline field. Up arrow key Move to the next line in a multiline field. Down arrow key Move to the previous character in a field. Left arrow key Move to the next character in a field. Right arrow key Top of Page  Tasks keyboard shortcuts To do this Press Accept a task request. Ctrl+C Decline a task request. Ctrl+D Find a task or other item. Ctrl+E Open the Go to Folder dialog box. Ctrl+Y Create a task when in Tasks view. Ctrl+N Create a task from any Outlook view. Ctrl+Shift+K Open the selected item. Ctrl+O Print the selected item. Ctrl+P Select all items. Ctrl+A Delete selected item. Ctrl+D Forward a task as an attachment. Ctrl+F Create a task request. Ctrl+Shift+Alt+U Switch between the Folder pane, Tasks list, and To-Do bar. F6 Undo the last action. Ctrl+Z Flag an item or mark complete. Insert Top of Page  Use the Timeline view when an item is selected To do this Press Select the previous item. Left arrow key Select the next item. Right arrow key Select multiple adjacent items. Shift+Left or Right arrow key Select multiple non-adjacent items. Ctrl+Left arrow key+Spacebar or Ctrl+Right arrow key+Spacebar Open the selected items. Enter Select the first item on the timeline (if items are not grouped) or the first item in the group. Home Select the last item on the timeline (if items are not grouped) or the last item in the group. End Display (without selecting) the first item on the timeline (if items are not grouped) or the first item in the group. Ctrl+Home Display (without selecting) the last item on the timeline (if items are not grouped) or the last item in the group. Ctrl+End Top of Page  Use the Timeline view when a group is selected To do this Press Expand the group. Enter or Right arrow key Collapse the group. Enter or Left arrow key Select the previous group. Up arrow key Select the next group. Down arrow key Select the first group on the timeline. Home Select the last group on the timeline. End Select the first item on screen in an expanded group or the first item off screen to the right. Right arrow key Top of Page  Use the Timeline view when a time unit on the time scale for days is selected To do this Press Move backwards in increments of time that are the same as those shown on the time scale. Left arrow key Move forward in increments of time that are the same as those shown on the time scale. Right arrow key Switch between active view, the To-Do bar, Search, and back to active view. Tab key and Shift+Tab Top of Page  Open the Visual Basic Editor To do this Press Open the Visual Basic Editor. Alt+F11 Top of Page  Play macros To do this Press Play a macro. Alt+F8 Top of Page  Work with item groups To do this Press Expand a single selected group. Right arrow key Collapse a single selected group. Left arrow key Select the previous group. Up arrow key Select the next group. Down arrow key Select the first group. Home Select the last group. End Select the first item on screen in an expanded group or the first item off screen to the right. Right arrow key Top of Page   

Keyboard shortcuts for Outlook (MacOS) Notes:  The shortcuts in this topic refer to the US keyboard layout. Keys for other layouts might not correspond exactly to the keys on a US keyboard. A plus sign (+) in a shortcut means that you need to press multiple keys at the same time. A comma sign (,) in a shortcut means that you need to press multiple keys in order. This section describes the keyboard shortcuts in Outlook for Windows. Tip: To quickly find a shortcut in this article, you can use the Search. Press +F, and then type your search words.   In this topic Frequently used shortcuts  Work in windows and dialog boxes  Use Search  Send and receive mail  Use the Calendar  Work with people and contacts  Manage tasks  Use notes  Edit and format text  Flag messages, contacts, and tasks for follow up  Frequently used shortcuts The following table shows frequently used shortcuts in Outlook for Mac. To do this Press Save an item. +S Print an item. +P Undo the last action. +Z Redo the last action. +Y Minimize the active window. +M Create a new folder in the folder pane. Shift++N Create new email (in Mail view). +N Hide the reading pane or show it on the right. +Backslash (\) Hide the reading pane or show it below. Shift++Backslash (\) Move the selected item to a different folder. Shift++M Copy the selected item to a different folder. Shift++C Select all items in the item list, if the item list is the active pane. +A Minimize or expand the ribbon. Options++R Hide Outlook. +H Quit Outlook. +Q Start dictation. Fn+Fn Insert emoji. Control++Spacebar Top of Page  Work in windows and dialog boxes To do this Press Go to Mail view. +1 Go to Calendar view. +2 Go to Contacts view. +3 Go to Tasks view. +4 Go to Notes view. +5 Open the Sync Status window or make it the active window. +7 Open the Sync Errors window or make it the active window. +8 Open the Contacts Search window. +0 Open the Outlook Preferences dialog box. +Comma (,) Cycle forward through open windows. +Tilde (~) Cycle backwards through open windows. Shift++Tilde (~) Close the active window. +W Open the selected item. +O Move forward through controls in a window. Tab key Move backwards through controls in a window. Shift+Tab Move forward out of a compose window. Control+Option+Tab Top of Page  Use Search To do this Press Search the current folder Option++F Do an advanced search in Outlook (add Item Contains filter for searching). Shift++F Find text within an item. +F Find the next instance of the text you searched for in an item. +G Find the previous instance of the text you searched for in an item. +Shift+G Top of Page  Send and receive mail To do this Press Create a new message. +N Send the open message. +Return Send all messages in the Outbox and receive all incoming messages. Control++K Send all the messages in the Outbox. Shift++K Save the open message and store it in the Drafts folder. +S Add an attachment to the open message. +E Open the Spelling and Grammar dialog box. +Colon (:) Check the recipient names in the open messages. Control++C Reply to the sender of the message or, if the message is from a mailing list, reply to the mailing list. +R Reply to all. Shift+ +R Forward the message. +J Open the selected message in a separate window. +O Clear the flag for the selected message. Option++Apostrophe (') Mark the selected message as junk email. +Shift+J Mark the selected message as not junk email. +Shift+Option+J Display the previous message. Control+Left bracket ([) Display the next message. Control+Right bracket (]) Navigate to the previous pane in the Mail view. Shift+Control+Left bracket ([) Navigate to the next pane in the mail view. Shift+Control+Right bracket (]) Move the selected message to a folder. Shift++M Decrease the display size of text in an open message or in the reading pane. +Hyphen (-) Increase the display size of text in an open message or in the reading pane. +Plus sign (+) Scroll down to the next screen of text or, if you are at the end of a message, display the next message. Spacebar Scroll up to the previous screen of text or, if you are at the beginning of a message, display the previous message. Shift+Spacebar Delete the selected message. Delete Permanently delete the selected message. Shift+Delete Delete the current message, and, if the message window is open, close it. +Delete Mark selected messages as read. +T Mark selected messages as unread. Shift++T Mark all messages in a folder as read. Option++T Archive a selected message. Control+E Top of Page  Use the Calendar To do this Press Open the calendar view. +2 Create a new appointment. +N Open the selected calendar event. +O Delete the calendar event. Delete Switch the view to include today. +T In Day view, move to the previous day. In Week and Work Week views, move to the previous week. In Month view, move to the previous month. +Option+Left arrow key In Day view, move to the next day. In Week and Work Week views, move to the next week. In Month view, move to the next month. +Option+Right arrow key Navigate to the previous pane in the calendar view. Shift+Control+Left bracket ([) Navigate to the next pane in the calendar view. Shift+Control+Right bracket (]) Top of Page  Work with people and contacts To do this Press Create a new contact. +N Open the selected contact. +O Delete the contact. Delete Close the current open contact and open the previous contact. Control+Left bracket ([) Close the current open contact and open the next contact. Control+Right bracket (]) Navigate to the previous pane in the People view. Shift+Control+Left bracket ([) Navigate to the next pane in the People view. Shift+Control+Right bracket (]) Top of Page  Manage tasks To do this Press Move to the Task window. +4 Create a new task. +N Open the selected task. +O Delete the task. Delete Close the current open task and open the previous task in the Tasks list. Control+Left bracket ([) Close the current open task and open the next task in the Tasks list. Control+Right bracket (]) Navigate to the previous pane in the Tasks view. Shift+Control+Left bracket ([) Navigate to the next pane in the Tasks view. Shift+Control+Right bracket (]) Top of Page  Use Notes To do this Press Move to the Notes window. +5 Create a new note. +N Open the selected note. +O Delete the note. Delete Close the current open note and open the previous note in the Notes list. Control+Left bracket ([) Close the current open note and open the next note in the Notes list. Control+Right bracket (]) Navigate to the previous pane in the Notes view. Shift+Control+Left bracket ([) Navigate to the next pane in the Notes view. Shift+Control+Right bracket (]) Send a note as an email. +J Send a note as an HTML attachment to an email. With the focus on the note in the list of notes, press Control++J Top of Page  Edit and format text To do this Press Cut the selected text to the clipboard. +X Copy a selection to the clipboard. +C Paste a selection from the clipboard. +V Paste a selection from the clipboard and match the destination style. Shift+Option++V Make the selected text bold. +B Make the selected text italic. +I Underline the selected text. +U Strike through the selected text. Shift++X Insert a hyperlink. +K Move the cursor left one character. Left arrow key Move the cursor right one character. Right arrow key Move the cursor up one line. Up arrow key Move the cursor down one line. Down arrow key Move the cursor to the beginning of the current paragraph. Option+Up arrow key Move the cursor to the end of the current paragraph. Option+Down arrow key Move the cursor to the beginning of the current word. Option+Left arrow key Move the cursor to the end of the current word. Option+Right arrow key Decrease indent. +Left brace ({) Increase indent. +Right brace (}) Delete the character to the left of the cursor, or delete the selected text. Delete Delete the character to the right side of the cursor, or delete the selected text. or Fn+Delete Insert a tab stop. Tab key Move the cursor to the beginning of the line. +Left arrow key Move the cursor to the end of the line. +Right arrow key Move the cursor to the top of the message body. +Up arrow key Move the cursor to the bottom of the message body. +Down arrow key Move the cursor to the beginning of the selected text. +Home Move the cursor to the end of the selected text. +End Scroll the view up. Page up Scroll the view down. Page down Top of Page  Flag messages, contacts, and tasks for follow up To do this Press Flag the selected item for follow up, with Today as Due Date. Control+1 Flag the selected item for follow up, with Tomorrow as Due Date. Control+2 Flag the selected item for follow up, with This Week as Due Date. Control+3 Flag the selected item for follow up, with Next Week as Due Date. Control+4 Flag the selected item for follow up, with No Due Date. Control+5 Flag the selected item for follow up, and add a custom Due Date. Control+6 Flag the selected item for follow up, and add a reminder. Control+Equal sign ( = ) Mark the selected item as complete. Control+Zero (0) Clear the selected item's follow-up flag. Option++Apostrophe (') Top of Page   

Description This article provides step-by-step instructions for logging in to your Outlook email account using your CSU NetID. Prerequisites A valid Microsoft account (created when you establish your NetID) Internet access Note: When logging in to Microsoft 365 (M365), your username is your NetID@colostate.edu. For example, if your name is Cam T. Ram, and your NetID is camram, your login for Microsoft 365 is camram@colostate.edu. This is true for students, faculty, and staff at CSU Pueblo, CSU in Fort Collins, and Spur. If your NetID is C812345678, your login for Microsoft 365 is C812345678@colostate.edu. Microsoft 365 is the only system that requires this special handle as the username. Instructions Open your web browser. Launch your preferred web browser (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox, Safari). Navigate to the Outlook website. In the address bar, type the following address and press Enter: https://outlook.office.com Enter your NetID email address. On the sign-in page, enter your NetID email address in the provided field. Click Next. Enter your password. Type your NetID password in the password field. Click Sign in. Complete multi-factor authentication. You will be prompted to "Verify your identity", Select "Approve with Cisco Duo". Enter the displayed access code into the DUO Mobile app on your mobile device. Note: When logging in to Microsoft Apps: Microsoft access requires users to choose “Cisco Duo” to complete two-factor authentication. Do NOT select "Approve a request on my Microsoft Authenticator app". Microsoft Authenticator is not supported by the Division of IT and will prevent you from successfully accessing the applications you are trying to log into. Access your inbox. Once authenticated, you will be redirected to your Outlook inbox. Additional Email Google Apps is an optional, secondary email account for established users at CSU. All users with Microsoft for email will always receive their important university messages in that account. Google Apps is an add-on service for those who opt to use it. Note: Some older accounts may have Google Apps as their email of record. If you are unsure which email platform is your primary account, contact the IT Help Desk for assistance. Learn more about Google Apps Related Articles Setting up Multi-Factor Authentication (MFA) with Duo Recovering Your NetID Password Accessing Google Apps at CSU

Description: This article provides step-by-step instructions for downloading the Microsoft 365 (M365) apps package and accessing each app on the web. Prerequisites: A valid Microsoft 365 subscription Internet access Steps to download the Microsoft 365 apps package Open your web browser: Launch your preferred web browser (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox). Navigate to the Microsoft 365 portal: In the address bar, type https://www.microsoft365.com/ and press Enter. Sign in to your Microsoft account: Enter your NetID email address and password. Click Sign in. Go to the Install Office page: On the Microsoft 365 home page, click on Install Office in the upper right corner. Select Office 365 apps from the drop down menu. Download and install the apps: Follow the on-screen instructions to download the installer. Once downloaded, open the installer and follow the prompts to install the Microsoft 365 apps on your device. Accessing Microsoft 365 apps on the web Open your web browser: Launch your preferred web browser. Navigate to the Microsoft 365 portal: In the address bar, type https://www.office.com and press Enter. Sign in to your Microsoft account: Enter your Microsoft account email address and password. Click Sign in. Access individual apps: Outlook: Click on the Outlook icon to access your email. Word: Click on the Word icon to create and edit documents. Excel: Click on the Excel icon to create and edit spreadsheets. PowerPoint: Click on the PowerPoint icon to create and edit presentations. OneNote: Click on the OneNote icon to create and manage notes. Teams: Click on the Teams icon to collaborate with your team. OneDrive: Click on the OneDrive icon to access your cloud storage. What about CSU owned or department issued devices? If you are a faculty or staff member, you can install this software on up to five personal computers. A different mechanism is in place for CSU-owned computers to be configured with Microsoft Office. Please work with your college or department IT staff to set that up. Tags: Microsoft365,apps,download,install,web-access,Office365