NetID Email Notifications
We send email notifications to inform you about password and account changes or expirations. This helps protect your NetID and other CSU accounts and suggests actions you should take.
These notifications are sent to both your CSU First.Last email address and your non-CSU recovery email address, if they exist and are active.
Applicable to:
- Fort Collins and Pueblo applicants, students, faculty, staff, and associates with NetID accounts
Notifications
Account Changes
You will be notified whenever these changes are made to your NetID, to alert you in case you did not make the change:
Expirations
You will also be notified when your NetID password or account is scheduled to expire, so you can change your password or prepare for account expiration:
- The first reminder email is sent 30 days before the expiration date. Reminders continue weekly until the expiration date.
- Password expiration notifications include your password expiration date and instructions for changing your password.
- Account expiration notifications include information on keeping your account active or preparing for your NetID and CSU accounts to expire.
Security
Email Security
How to check that the email message is legitimate and not a phishing attack:
- The message will come from the NetID@colostate.edu email address.
- The message will address you by your full name and include your NetID.
- Links will go to valid CSU sites like https://netid.colostate.edu, https://it.colostate.edu, and https://www.csupueblo.edu.
- Hover over a link (or press and hold the link on a touch screen) to preview the link address.
- Rather than clicking a link in the email message, you can use the links above, or type these addresses into the address bar of your browser.
- Select My Account > Show My Information and check the NetID Account section to confirm your password and account expiration dates.
Additional Security Tips
- CSU staff will never ask for your password in a phone call, email message, or text message.
- If you are unsure if an email message is legitimate, or suspect your account was compromised, see cybersecurity contacts, awareness, and training.
- If your account has been compromised and we detect that your account is sending phishing emails, your NetID password will be reset to a random value, your recovery emails will be removed, and you will be contacted by CSU IT incident response.
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