NetID Email Notifications

Description

We send email notifications to inform you about password and account changes or expirations. This helps protect your NetID and other CSU accounts and suggests actions you should take.

These notifications are sent to both your CSU First.Last email address and your non-CSU recovery email address(es), if they exist and are active.

Applicable to

Fort Collins and Pueblo applicants, students, faculty, staff, and associates with NetID accounts

Notifications

Account Changes

You will be notified whenever these changes are made to your NetID, to alert you in case you did not make the change:

Expirations

You will also be notified when your NetID password or account is scheduled to expire, so you can change your password or prepare for account expiration:

The first reminder email is sent 28 days before the expiration date. Reminders continue weekly until the expiration date.
Password expiration notifications include your password expiration date and instructions for changing your password.
Account expiration notifications include information on keeping your account active or preparing for your NetID and CSU accounts to expire.

Security

Email Security

How to check that the email message is legitimate and not a phishing attack:

The message From: address is NetID@colostate.edu.
The message addresses you by your full name and includes your NetID.
Links go to valid CSU sites like https://netid.colostate.edu, https://it.colostate.edu, and https://www.csupueblo.edu.
- Hover over a link (or press and hold the link on a touch screen) to preview the link address.
- Rather than clicking a link in the email message, you can use the links above, or type these addresses into the address bar of your browser.
Select Menu > My Account > Show My Information and check the NetID Account section to confirm your password and account expiration dates.

Additional Security Tips

CSU staff will never ask for your password in a phone call, email message, or text message.
If you are unsure if an email message is legitimate, suspect your account was compromised, to report a suspicious email or a cybersecurity incident, or to learn online safety and security basics, see the CSU System Cybersecurity page.
If your account has been compromised and we detect that your account is sending phishing emails, your NetID password will be reset to a random value, your recovery emails will be removed, and you will be contacted by the CSU Cybersecurity & Privacy team.