How to Request Temporary NetID Reactivation or Extension

Description

You may request a temporary reactivation or an extension of your NetID expiration date if you have recently left CSU and your official CSU affiliation ended but you still need short-term access to your:

NetID
CSU Microsoft 365 account (including Outlook email)
CSU Google Workspace account (including Gmail)

Applicable to

Former and returning CSU Fort Collins and CSU Pueblo students, faculty, staff, and associates

Prerequisites

Before requesting, review these requirements:

One-time limit: You may request only one 14-day extension or reactivation of your NetID.
Timing: Your NetID must be:
- Expiring in the next 30 days, or:
- Expired less than 30 days ago
Important: If your NetID expired more than 30 days ago, your associated Microsoft 365 and Google Workspace accounts have been permanently deleted and cannot be recovered.

Determine Your NetID Eligibility

If your NetID account is still active or recently expired but you are not returning to CSU, you may still be eligible for temporary access. To check eligibility,

Select Menu > My Account > Show My Information.
Log in with your NetID if prompted.
Scroll to the NetID Account Status section.
Review your Life Cycle State.
- Active Account: Your account is active and not expiring.
- Expiration Cycle: Check the following fields:
  - Can Temporarily Extend Expiration? - If Yes, you can request a temporary extension.
  - Can Reactivate? - If Yes, you can request a temporary reactivation.
  - Can Deactivate? - if Yes, you can deactivate your account.

To keep your NetID active indefinitely and remove the expiration date, you must reestablish your NetID Eligibility.

Self-Service Forms for Extension and Deactivation

Use the forms below to manage your NetID account, if eligible:

Extend Expiration Date - For former students and applicants eligible for a temporary extension.
Deactivate Account - For former affiliates who no longer need access.
Note: There is no self-service form for temporary reactivation. Please use the contacts below for assistance.

Contacts

Use these contacts if you need a one-time, 14-day NetID extension or reactivation, or have questions about your eligibility, affiliation, or employee assignment status.

Note: CSU System IT staff are not authorized to:

Grant additional NetID extensions or reactivations.
Reactivate NetIDs expired more than 30 days ago.

Students

Request Temporary Extension or Reactivation
- Contact your campus help desk.
Reestablish Affiliation
- Contact your campus help desk, Admissions, or The Hub for Student Services.

Faculty, Staff, and Associates

Request Temporary Extension or Reactivation
- You may request a temporary extension or reactivation if your affiliation is being extended/reactivated, or your primary assignment is changing, but HR processes are not complete before your NetID expires.
- Contact your HR Liaison: If your NetID has not expired, find your HR Liaison's email:
  - Select Menu > My Account > Show My Information.
  - Scroll down to the Employee Data section to see My Departmental HR Liaison.
- If your HR Liaison authorizes, they can either use the extension/reactivation form or submit the request to the campus help desk.
- Important: CSU System IT staff cannot process extensions or reactivations for faculty, staff, or associates without explicit authorization from your HR Liaison or central HR.
Reestablish Affiliation
- If your affiliation or primary assignment needs correction or reactivation, contact your HR Liaison or your campus's central HR office.
- If you need a NetID without active CSU employment or pay:
  - You may need to request an associate assignment.
  - Review the CSU Fort Collins associate definition and assignment types to see if this applies.
- Contact HR:
  - Contact CSU Fort Collins Human Resources
  - Contact CSU Pueblo Human Resources

Outcome

Once your NetID is reactivated or extended, you can access your NetID and Microsoft 365 (and Google Workspace, if applicable) until your new expiration date.

If you are not returning to CSU, review instructions for preparing for expiration of your NetID and CSU accounts and consider requesting NetID deactivation.