How to request temporary NetID reactivation or extension

You may want to request temporary reactivation of your NetID or extension of your NetID expiration date if you have recently left CSU but still need access to your CSU Microsoft 365 account for a short period.

Applicable to:

Former and returning Fort Collins and Pueblo students, faculty, staff, and associates

Prerequisites

Your NetID must be expiring in the next 30 days or expired less than 30 days ago.
- CSU Microsoft 365 and Google accounts are permanently deleted 30 days after NetID expiration and cannot be recovered.
You can request a one-time, two-week extension or reactivation of your NetID.

Instructions

Eligibility

To keep your NetID active, see NetID Eligibility.
If your account is still active but you are not returning to CSU, check your eligibility for temporarily extending or deactivating your account:
1. SelectMenu > My Account > Show My Information.
2. Log in with your NetID if prompted.
3. Scroll down to the NetID Account section and view the Can Extend, Reactivate, or Deactivate section.

Forms

Students who are eligible for an extension can use the Extend Expiration Date form.
Former affiliates (students, applicants, faculty and staff) who no longer need their account are eligible for immediate account deactivation and can use the Deactivate Account form.

What if I need more time?

The CSU System IT staff does not have the ability to grant additional NetID extensions, reactivate your NetID for you, or override your NetID expiration. If you are maintaining a relationship with the university which requires a need to maintain your NetID and CSU system email, please review your campuses' policy on Associates and contact your respective Human Resources office to request an associate assignment:

CSU Fort Collins
- Associates Information
- Human Resources
CSU Pueblo:
- Human Resources

Contacts

If you are eligible and would like to request reactivation or extension, or if you have questions about your eligibility, affiliation, or employee assignment status,

Students: Contact your campus help desk.
Faculty, Staff and Associates: Contact your former department's Human Resources representative. They should decide whether to authorize the temporary extension or reactivation and use the extension or reactivation form or submit the request to the campus help desk on your behalf.
- You may want an extension if your employee or associate affiliation is being reactivated or extended or your primary assignment is changing, but processing won't be completed before your NetID expiration date.
- Note: Division of IT staff cannot perform NetID extensions or reactivations without authorization from central HR or an HR representative.

Outcome

Once your NetID is reactivated or the expiration date has been extended, you will have access to your NetID and Microsoft 365 account until your new expiration date.
If you are not returning to CSU, review instructions for preparing to close your CSU accounts.