View or change Email Alias
How to set or change your email alias (first.last):
Your email alias is the first.last@domain email address that can be used to send you email. Unlike your "deliverable" email address (NetID@colostate.edu), your email alias can be updated to reflect any legal or preferred name changes.
- To view and change your email alias after your NetID is activated, follow the steps outlined below.
- This article also covers how long changes take to propagate, what happens to your old alias, and where aliases appear in CSU systems.
Applicable to:
- CSU System, Fort Collins, Pueblo, Spur
- students, staff, faculty, associates, retirees, emeritus
Prerequisites
- You must have an active NetID in order to make changes to your record
- In some cases, you must have also entered a legal or preferred name change in your record before making any changes to your email alias
Email Alias
Username Disclaimer
Please note that some systems may use your email alias as a username. If you change your email alias and experience issues accessing any applications afterwards, please contact help@colostate.edu and include:
- Your NetID
- The URL of the website or application you are no longer able to log into
- Confirmation of your old and new email alias
Viewing or changing your email alias
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After logging in to the NetID website, select Select Menu > My Account > Email Alias.
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Choose your CSU Email First Name from the menu.
- You can select your legal name, preferred name, middle name, or initials.
- If your preference isn't listed, select Other (please specify) and enter the name you prefer.
- If you'd additionally like to change your preferred first name in the CSU System, see Set or change a preferred name
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Choose your CSU Email Last Name from the menu.
- If you're a CSU employee and have a professional or preferred last name, you can select that. Otherwise, the menu will be disabled.
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Select your CSU Email Domain if you're affiliated with more than one CSU campus, or if your campus isn't pre-selected (choose colostate.edu for Fort Collins or csupueblo.edu for Pueblo).
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Verify that the New Email Address displays the email address you wish to use.
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Click Save to apply your changes.
Time for changes to take effect
Changes to your email alias may take up to two hours to propagate across all systems including your email, other Microsoft applications, the Online Directory, and other CSU applications that use your email.
Handling messages sent to your old alias
Emails sent to your old email alias will continue being delivered to your inbox for six months. We recommend using that time to remind your contacts that your email alias has been updated.
After that, they will be returned as "undeliverable," unless the email alias is reassigned to someone else.
To avoid missing important emails, you can create a rule in Microsoft 365 to track messages sent to your old address.
Steps to create a rule
- Log in to Microsoft 365.
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Create a folder to store copies of messages.
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Go to Settings > Mail > Rules, then select + Add new rule.
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Add a condition: Message header includes and enter the old alias.
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Add an action: Copy to and select the folder you created.
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Click Save.
- Test by sending a message to the old alias from a non-CSU email account.
Will the alias change affect how you log in to Microsoft and email?
No. Changing your email alias does not affect how you log in to your Microsoft 365 account. You'll continue to log in with your NetID@colostate.edu using your NetID password.
Where will your email alias appear?
Your email alias will be visible in systems like Microsoft 365 (Outlook, Teams), Gmail, the CSU Online Directory, Canvas, and other CSU systems.
Outcome
After following these steps, your email alias will be updated, and any messages sent to your old alias will continue being delivered until it expires (six months). Your login credentials for Microsoft 365 will remain unchanged.
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