Managing Issues with Lists and Libraries in SharePoint Online

Introduction

SharePoint Online lists and libraries are essential tools for storing and organizing data. However, users may encounter issues that can disrupt their workflow. This guide provides step-by-step instructions to resolve common issues related to SharePoint Online lists and libraries.

Common Issues and Solutions

1. Number of Items Exceeds the List View Threshold

Problem: Users receive an error message stating that the number of items in a list or library exceeds the list view threshold.

Solution:

1. Navigate to the list or library that is causing the issue.
2. Click on List Settings > Manage Views.
3. Create a new view or modify an existing one.
4. In the Filter section, set up a filter to reduce the number of items displayed at once.

2. Issues When Using “View in File Explorer”

Problem: Users have trouble opening a library in File Explorer.

Solution:

1. Ensure you’re using Internet Explorer 10 or later, as “View in File Explorer” only works in Internet Explorer.
2. Check your ActiveX controls. “View in File Explorer” requires the ActiveX control.
3. If the issue persists, contact your IT department or Microsoft Support.

Conclusion

Issues with lists and libraries can disrupt your workflow in SharePoint Online. However, with the right troubleshooting steps, these issues can be resolved effectively. This guide provides solutions to common issues that users might encounter while using SharePoint Online lists and libraries.