The following instructions outline how CSU Pueblo students and instructors can access their Blackboard account and what username and password to use. Getting to Blackboard Go to the Colorado State University Pueblo website: www.csupueblo.edu Click on the I AM A… ribbon in the upper right hand corner of the site. Click on the Current Student or the Faculty and Staff (depending on your status) from the drop-down menu that appears. Click on the Blackboard icon in the blue toolbar. Blackboard Username and Password Enter your CSUP NetID as your Username and your CSUP NetID Password as your Password. Be sure to include the capital C in your NetID. After entering the correct username and password, click the Login button. If successful, you will be taken to the Courses page in Blackboard. NOTE: If you opted to retain your eID from another Colorado State University System location (Fort Collins, etc), you will use your eID to access Blackboard and NOT your NetID. Helpful Links CSU Pueblo Blackboard: https://blackboard.lms.csupueblo.edu/ NetID, Password, & DUO Help: https://www.csupueblo.edu/information-technology/help-desk/net-id-password-help.html NetID - Colorado State University System: https://www.csupueblo.edu/netid/index.html

This support information details the different ways that course availability can be adjusted in Blackboard courses. This includes generally turning the course availability off and on for students, adjusting the availability dates of a course assigned to a term, and how these functions work in both the Original and Ultra course views. The following video describes the process of making a course available in Blackboard: Helpful Links Original Blackboard Support Article - Make Course Available to Students: https://help.blackboard.com/Learn/Instructor/Original/Courses/Course_Availability Ultra Blackboard Support Article - Make Course Available to Students: https://help.blackboard.com/Learn/Instructor/Ultra/Courses/Course_Availability

Contents The following support article provides information for instructors on navigating the Courses tab of Ultra Base Navigation to find and organize courses for instructors. Features include marking courses as Favorites, using the Hide and Show features, finding Hidden courses, and finding courses assigned to Terms. Favoriting a Course Hide a Course Find a Hidden Course Search the Course Catalog Find Courses in Terms Frequently Asked Questions Courses Features Courses listed in the Courses tab of Ultra Base Navigation are automatically listed in alphabetical order. This order cannot be changed or rearranged, however instructors can use the Favorite function to move current and important courses to the top of the course list. Instructors can also use the Hide and Show functions to remove or add courses from their course list. These courses must be removed from the Hidden from Me list in order for them to become searchable. Instructors can use the Course Catalog to see all of the courses they are enrolled in as an instructor or search for other courses. The Terms feature allows courses from previous semesters to be organized into groups and searched through a filter so only one term displays. The last three years of courses can be found in the terms filter list. Mark Courses as Favorites Marking a course as a favorite in the Courses tab will move it to the top of the course list under a section labeled Favorites. This makes current or frequently opened courses easier to find and access. Courses can be marked as favorites from either the list or tile view of the course by clicking the star icon. If a course is marked as a favorite, this icon will be purple. By clicking the star icon a second time, the course will be unmarked as a favorite and will move down into the list of courses by tern in alphabetical order. Hide/Show Courses Courses can be hidden from the full course list and unhidden from the Hidden from me course list if the user is enrolled in the course as an instructor. This capability is not available for courses in which the user is registered as a student. Hiding a course will not hide it from enrolled students, it will only hide it from the instructor’s view. Hide a Course Instructors can hide courses by clicking the ellipsis (1) in the course box or tile, and selecting the option for Hide course (2). This moves the course to a separate course list called Hidden from me. Find Hidden Courses Once a course has been hidden, it will be moved to a separate course list. To see the list of hidden courses, click the Filter drop-down menu (1) and select the option for Hidden from me (2). This will display the list of courses that have been hidden by the instructor. Show Hidden Courses To unhide a hidden course, access the Hidden Courses list (1). After finding the course to unhide, click the ellipsis in the course box and select the option for Show course (2). This will move the course back to the list of all courses. Be sure to change the filter option back to All courses to see the courses that have been unhidden. Search in the Course Catalog To see a more comprehensive list of the courses an instructor is enrolled in (including the children of merged courses), the Course Catalog can be a useful tool. In the Courses tab in Base Navigation, the Course Catalog can be accessed in the upper-right corner. From here, instructors can search for Courses by switching the option to Instructor (1) and entering your NetID in the search field (2). This will display the list of courses in which that user is enrolled as an instructor. NOTE: Using the Course Catalog can be particularly useful for instructors that want to see the status of their child courses, which are not visible in the courses tab. Find Courses Assigned to Terms Courses in a semester are assigned a specific Term in Blackboard to keep courses organized by start/end dates and semester. To view only the courses assigned to a specific term, click the drop-down arrow in the Terms box and select a term from the list that appears. Selecting one of these terms will display the relevant courses from only that semester. To view all courses again, access the Terms box and select the option for All Terms. To adjust the dates of a course assigned to a term, please take a look at this support article on Changing the Availability of Courses Assigned to Terms. Frequently Asked Questions Q: Why can’t I find a course I taught in Blackboard from more than three years ago? Answer: Only the last three years of courses are retained in Blackboard. Courses older than three years are archived to storage devices and removed from Blackboard every summer. Q: How can I access a course I taught in Blackboard from more than three years ago? Answer: To retrieve a course that has been archived and removed from Blackboard, submit a ticket to the Help Desk with the CRN and semester of the course you are looking for. If the course exists, it will be temporarily restored so that content can be retrieved, copied forward, and/or exported and saved by the instructor. Q: How can I save a copy of my older courses before they are removed from Blackboard? Answer: Instructors have the ability to archive and export a zip file of any of the courses for which they are listed as an instructor. These zip files can be uploaded into other templates or courses when needed to review and copy forward content. This support article has more information on exporting and archiving courses. Q: How can I see my parent and child courses, or see if any of my courses have been merged? Answer: To find courses that have been merged into a parent/child relationship in Blackboard, search for courses in the Course Catalog (see instructions above) or look in the Grade Center of the parent course. If a course has any child courses associated with it, there will be a column in the grade center labeled CHILD COURSE ID. Any student with a value in this column are enrolled in the child course. Q: Why do I still see courses from previous semesters in my Current Courses? Answer: If courses from previous semesters are visible in the Current Courses list, this is because they have not yet been assigned to a Term. As an instructor, if the previous courses displaying is bothersome, it is recommended that instructors use the Favorite and Hide Course features to organize their course list. Q: How can I grant access to a student completing an INCOMPLETE in a course that has been assigned to a term and is not available? Answer: To grant access to a course for only one student who is completing an INCOMPLETE in a course, submit a support ticket to the Help Desk with the CRN and semester of the course the student needs access to, and the anticipated end date of that student’s access. The student will then be granted access to the course until that date. Helpful Links Blackboard Ultra Base Navigation – Courses: https://help.blackboard.com/Learn/Administrator/SaaS/User_Interface_Options/Ultra_Experience/Base_Navigation/Courses Blackboard Ultra Base Navigation – Overview: https://help.blackboard.com/Learn/Administrator/SaaS/User_Interface_Options/Ultra_Experience/Base_Navigation

About YuJa Panorama YuJa Panorama is a digital accessibility platform that can be installed in Chrome, Firefox, and Edge browsers and connected to Blackboard to provide accessibility scores and reports for course content to instructors, and students can choose to see content in different formats for easier access. Add YuJa Panorama to the Blackboard Course Menu To access and install YuJa Panorama in browsers and courses, instructors must create a Tool Link in the menu of a Blackboard course. If there is not a current item in the course menu labeled “Accessibility Tool”, instructors will need to add it to the course menu by completing the steps listed below. Navigate to the plus sign in a circle icon at the top of the course menu (1) Select Tool Link (2) Enter Accessibility Tool as the Tool Link’s Name (3) Open the Type drop-down list From the list, select Panorama (4) Select the “Available to Users” checkbox (5) to display the tool in the course menu Click submit (6) Move the added tool link to the Bb Student Tools content section Install the YuJa Panorama Browser Extension NOTE: YuJa Panorama recommends only installing the browser extension on CHROME, FIREFOX, and EDGE browsers for the best performance. As an instructor, if YuJa Panorama has not already been installed in the browser, complete the steps listed below to install, activate, and use YuJa Panorama to evaluate the accessibility of course content. Open a Blackboard course In the course menu, click the “Accessibility Tool” link In the new tab that opens, complete the three steps from YuJa Panorama to complete the installation and connection of the tool: Click the provided link to install the Panorama Browser Extension After installation of the browser extension is complete, click the provided button to connect the Browser Extension Receive the successfully connected message from Panorama before returning the the Blackboard course Once the success message “Successfully connected to Panorama Browser Extension” appears, YuJa Panorama will be active in the browser, but the tool will need time to evaluate and process the content in the courses before it generates an accessibility assessment and alternative formats view. Use YuJa Panorama to Improve Course Content As the accessibility assessment of courses and course content becomes available, an icon of a person inside a circle will appear next to course content that has been analyzed by Panorama. Clicking this icon opens the accessibility report and score for the selected content and provides a list of the different formats that Panorama can convert the content into. More information on understanding accessibility reports and improving accessibility scores is available here. For more assistance using YuJa Panorama to evaluate and improve course content, contact the YuJa Panorama Support Team. Helpful Links YuJa Panorama Support: https://www.yuja.com/support/ Getting Started with Panorama for Instructors: https://support.yuja.com/hc/en-us/articles/5531165957527-Getting-Started-with-Panorama-for-Instructors-in-Blackboard Understanding Accessibility Reports: https://support.yuja.com/hc/en-us/articles/5531165957527-Getting-Started-with-Panorama-for-Instructors-in-Blackboard#h_01HHMVWNGGNVQPXHCWYK73K88M Improving the Accessibility Score: https://support.yuja.com/hc/en-us/articles/5531165957527-Getting-Started-with-Panorama-for-Instructors-in-Blackboard#h_01HHMVWNGG6K83943JAXD8771W YuJa Panorama Website: https://www.yuja.com/panorama/

The following information provides possible solutions for receiving a 404 Error when using Microsoft Edge to open Office files in Blackboard. Overview Issues with access to course materials in Blackboard can be frustrating and we want to help! The 404 Error has surfaced recently after browser updates from some vendors. If you use a browser like Mozilla Firefox or Google Chrome the errors tend not to occur. Regardless of the browser please follow these steps to access the file if you are getting 404 Error: Solution 1 Right-click the link you would like to download. Click the Save Link As… item from the menu. Download the file to your computer. Open the file from the saved location. Solution 2 Open Edge and click the three dots in the upper right corner. Click Settings. In the search bar type in “Office“. Check to see if “Open Office files in the browser” is highlighted blue, if so click to grey it out. Try downloading the document again. NOTE: To avoid issues with using Blackboard, we recommend using Mozilla Firefox or Google Chrome for the best performance and stability. Helpful Links Download Mozilla Firefox: https://www.mozilla.org/en-US/firefox/new/ Download Google Chrome: https://www.google.com/chrome/ Browser Support from Blackboard: https://help.blackboard.com/Learn/Student/Original/Getting_Started/Browser_Support

The following information provides instructions to instructors for using and adjusting Notification Settings in Blackboard Ultra Base Navigation. Accessing Notification Settings The notifications an instructor receives from Blackboard can be adjusted and minimized from the Activity Stream tab in Blackboard’s Ultra Base Navigation. After logging into Blackboard, select the Activity Stream tab from the course menu on the left-hand side of the screen. In the upper-right-hand corner of the Activity Stream tab will be options to adjust the feed for the stream between showing all activity or only grades and feedback (1). Next to these Filter options is a gear icon (2). Selecting the gear icon (2) opens the more detailed Notification Settings options. Stream Notifications The first list of notifications that can be adjusted are for the Activity Stream itself so that it can be tailored to the needs and wants of the individual instructor. The Stream Notifications are signified by the globe icon (3). If there is an arrow next to any of the list options, then the arrow can be clicked to show even more options for notifications that can be displayed in the Activity Stream. For example, under Blog activity three additional notification types can be turned on or off by selecting the arrow next to the heading and selecting or deselecting the checkboxes for those items (4). REMEMBER: After making any changes, be sure to select SAVE so that your notifications settings will be retained. Email Notifications The second list of notifications that can be adjusted are for Email Notifications, which is represented by the envelope icon (5). ASK YOURSELF: Do you want to receive an email right away for any new notifications, OR do you want to receive only a summary once a day? Below the options for email frequency are types of notifications that can be received through email that can be selected or deselected with the checkbox next to each item. REMEMBER: After making any changes, be sure to select SAVE so that your notifications settings will be retained. Push Notifications The third and final list of notifications that can be adjusted are for Push Notifications, which are represented by the bell icon (6). These notification types are only relevant to users who have the Blackboard mobile app and want to receive notifications from Blackboard on their mobile device for new content and discussions or discussion responses. REMEMBER: After making any changes, be sure to select SAVE so that your notifications settings will be retained. Helpful Links Notification Settings – Blackboard Ultra: https://help.blackboard.com/Learn/Instructor/Ultra/Courses/Set_Up_Notifications/Notifications_Settings

Contents The following support article provides information for instructors on exporting or archiving their course content from Blackboard as a packaged zip file that can be saved to a personal or work device for future reference. Archive Versus Export Archive/Export Video Walkthrough Find the Export/Archive Option Export a Course Archive a Course Why Archive or Export A Course? Saves a copy of the course for your records and reference as an instructor Ensures that a backup version of the course exists for instructor use after the course reaches its three-year expiration date and is removed from Blackboard Retains course information that can be uploaded into future Blackboard courses with the import function Allows for sharing of course content packages between users NOTE: Do NOT unzip an export package or delete files from the package once it has been downloaded to your device, as this will cause errors when importing the package. Archive or Export While both the archive and export functions in Blackboard both create a zip file of your course content, only the archive function allows all content including user information like discussion posts/replies and grades to be recorded. Before choosing either archive or export, ask yourself why you are creating the backed-up version of the course. Will you use the file for any form of reporting requiring user information in the future? Select Archive. Will you only be using the file to upload course content into a new shell without any previous user data? Select Export. Video Walkthrough – Export or Archive a Course This recording from Academic Technology at CSU Pueblo describes the process of exporting or archiving a course in the Blackboard Original Course View. Export or Archive a Blackboard Course – Educational Technology, 2024 Find the Export/Archive Option The options to export or archive a course are located in the same area within a Blackboard Original Course. In the Course Management (1) panel, navigate to Packages and Utilities (2) and select the option for Export/Archive Course (3). From here, you can select the option for either Export Package or Archive Course. Export a Course To create a zip file package of the course to be saved to a personal or work device that does not have any user interactions or grades, click the Export Package option. Leave the options in the File Attachments section on the default selections. In the unlikely event that you receive an error message regarding the size of your download exceeding the allowed package size limit, please submit a ticket to the Help Desk. In the Select Course Materials section, select the course content you want to save to your export package by clicking the check boxes next to each item or category of items. You may also choose to Select All options when creating your course copy so you know that you have a copy of all the content in your course. REMEMBER: the EXPORT function does not retain any user data such as grades, submitted assignments, attendance, or other user interactions. To retain an exact record of the course, use the ARCHIVE function instead. After clicking submit, you will receive a purple Success! bar at the top of the screen. The process of generating the package is usually fairly quick. If you refresh the course page, the package should display for you almost immediately in the Packages Created Manually with a file name that starts with ExportFile followed by the course name and the date and time the package was created. From here, clicking the package link will download the zip file from your browser to your device where you can move it to your preferred storage location. REMEMBER: Do NOT unzip an export package or delete files from the package once it has been downloaded to your device, as this will cause errors when importing the package. Archive a Course To create a zip file package of the course to be saved to a personal or work device that operates as an exact record of the course complete with student information and grades, click the Archive Course option. From here, you have the option to include or exclude the Grade Center History in your archived course package. To include this information, click the Include Grade Center History checkbox. Leave the File Attachments settings on their default selections and click Submit. After clicking submit, you will receive a purple Success! bar at the top of the screen. The process of generating the package is usually fairly quick. If you refresh the course page, the package should display for you almost immediately in the Packages Created Manually with a file name that starts with ArchiveExFile followed by the course name and the date and time the package was created. From here, clicking the package link will download the zip file from your browser to your device where you can move it to your preferred storage location. REMEMBER: Do NOT unzip an export package or delete files from the package once it has been downloaded to your device, as this will cause errors when importing the package. Helpful Links Blackboard Support – Export and Archive Courses: https://help.blackboard.com/Learn/Instructor/Original/Course_Content/Reuse_Content/Export_and_Archive_Courses Video Tutorial – Export or Archive a Blackboard Course: https://youtu.be/_kGq5UQpB84

The following support article provides information for instructors on adding the NetTutor Online Tutoring 1.3 tool link to a Blackboard Original Course. What is NetTutor Online Tutoring? In addition to the robust tutoring services offered directly through CSU Pueblo, students also have the option to use NetTutor to receive tutoring and course assistance. While separate from CSU Pueblo specific services, NetTutor provides online access to a Tutoring Center and Writing Center on a variety of class subjects. Students can submit work for review or join a live meeting session with a tutor immediately. Add the NetTutor Tool to a Blackboard Course If you do not see the NetTutor Tool in the sidebar menu of your Blackboard Original Course, then it will need to be added to the menu in order for students to access the resource. To add this tool: Navigate to the drop-down menu in the course sidebar by hovering your cursor over the icon of a plus sign inside of a circle (1) Click the option for Tool Link (2) In the box that appears, enter and select the following: In the Name field, enter "NetTutor Online Tutoring 1.3" From the Type list, select NetTutor Online Tutoring 1.3 Click the checkbox to make the item available to users Click Submit This will add a link to the NetTutor Online Tutoring Service to the sidebar menu of your course. To assist students in finding the resource, click and drag the menu item so that it appears next to other tutoring services. Please ensure that courses after the Fall 2024 semester are using the NetTutor Online Tutoring 1.3 version of the tool link. This is the updated current link, and the previous version of the tool will be disabled in Summer 2025. Helpful Links NetTutor Website https://www.nettutor.com/ NetTutor Guide – Introduction to NetTutor https://www.nettutor.com/resources/informational/Introduction_to_NetTutor_Booklet_2020.pdf CSU Pueblo Tutoring Services https://www.csupueblo.edu/tutoring-services/

The following support article provides information to assist Blackboard users on finding courses from previous semesters that have been assigned to terms in Blackboard’s Ultra Base Navigation. Course Terms in Blackboard To ensure proper storage capacity is retained for upcoming semesters, only the last three years of course are retained in Blackboard. Older courses are removed on an annual basis to gain storage space for the next academic year. Course within the last three years are assigned to terms and made unavailable to students once a semester has ended. Terms are constructed based on the course type and the duration of the course according to CSU Pueblo's academic calendar. Finding Courses Assigned to Terms In Blackboard’s Ultra Base Navigation, terms can be accessed from the Courses tab. From the Courses tab, users have the option to search for a specific course, use a filter for courses, or view the list of available terms in the Terms list Clicking the drop-down arrow in the Terms box will display a list of the terms that courses the user is enrolled in have been assigned to Selecting a term from this list will limit the visible courses to those that have only been assigned to the selected term NOTE: If you still don’t see a course from a semester that should be assigned to a specific term, check the filter option in the term for hidden courses. If you previously hid a course, it will still be marked as hidden in the term it was assigned to. Term Naming Conventions Terms are usually named according to the year, semester, and course type to accommodate different course durations. These naming conventions are similar to how course IDs are structured in Blackboard. Courses with a 0 after the semester are resident instruction courses that may be in-person, online, or in a hybrid format Courses with a 1 after the semester are Independent Study courses offered through the Division of Extended Studies Courses with a 2 after the semester are from the Online Program offered through the Division of Extended Studies Where duration of courses allows, some categories of courses have been combined into one term to cut down on the amount of terms. For example: 23SUMMER02 currently contains resident instruction and online Extended Studies courses from the summer 2023 semester. Changing the Availability of Courses Assigned to Terms If a course assigned to an unavailable term needs to be made available again, for example when a student completing an incomplete needs access to a course from a prior semester, the course duration needs to be changed by the instructor(s). NOTE: If a course has been assigned to a term, clicking the lock icon to toggle availability of the course off and on will not make the course available to the student. Here is a video walkthrough of how instructors can adjust the availability of courses assigned to courses for both the Original and Ultra Blackboard course views: NOTE: After changing the duration, don’t forget to also check the availability of the course by clicking the lock icon if it is red. Helpful Links Blackboard Support - Find Your Courses (Student): https://help.blackboard.com/Learn/Student/Ultra/Getting_Started/Find_Your_Courses Blackboard Support - Find Your Courses (Instructor): https://help.blackboard.com/Learn/Instructor/Ultra/Getting_Started/Find_Your_Courses Blackboard Support – Course Terms on Learn SaaS: https://help.blackboard.com/Learn/Administrator/SaaS/Courses/Manage_Courses/Course_Terms

The following support article provides information for students on navigating the Courses tab of Ultra Base Navigation to find and organize courses including marking courses as Favorites and what Private courses mean. Mark Courses as Favorites Marking a course as a favorite in the Courses tab will move it to the top of the course list under a section labeled Favorites. This makes courses from the current semester easier to find or courses that are frequently opened more accessible. NOTE: It is recommended that at the start of a new semester, students un-favorite all of the courses from the previous semester and favorite the new courses. Courses can be marked as favorites from either the list or tile view of the course by clicking the star icon. If a course is marked as a favorite, this icon will be purple. By clicking the star icon a second time, the course will be unmarked as a favorite and will move down into the list their assigned term and in alphabetical order: Private Courses If a course is marked with a lock icon and labelled “Private,” students will not be able to access the course. When a private course is clicked by a student, they will receive an error message stating that “You can’t access this course right now. Your instructor will allow access when the course is ready. Please try again later.” If you cannot access a course you believe you should have access to, please contact your instructor. Here are the three common reasons why “Private” courses may be displaying in the Courses tab: The semester for the course has not started yet. If the semester has not started yet, students will not have access to the course. If the semester has started and the course is still not available, please contact the instructor of the course. The instructor is updating or working on the course. An instructor can mark a course as unavailable temporarily if content in the course needs to be updated without affecting work being submitted in the course. If the course has become unavailable without communication from the instructor, please contact the instructor of the course. The semester for the course is over. Courses remain available to students for a limited time after a semester has been completed. If a course from a previous semester is marked as Private, it is because it is no longer available to students. View Courses Assigned to a Term Courses are assigned to terms on a regular basis to organize them with the correct year and course type. NOTE: Courses from the last three years are retained in Blackboard, with the oldest year of courses being archived and removed from Blackboard each summer. From the Courses tab, users have the option to search for a specific course, use a filter for courses, or view the list of available terms in the Terms list Clicking the drop-down arrow in the Terms box will display a list of the terms that courses the user is enrolled in have been assigned to Selecting a term from this list will limit the visible courses to those that have only been assigned to the selected term Frequently Asked Questions Why can’t I find a course I attended in Blackboard from more than three years ago? Answer: CSU Pueblo only retains the last three years of courses in Blackboard to save storage space for the next next academic year's courses. Courses older than three years are archived to storage devices and removed from Blackboard every summer. If you need access to a deleted course, please reach out to the course instructor. Why do I still see courses from semesters in my Others course list? Answer: If courses from a specific semester are visible in the Others course list, it is because they have not yet been assigned to a Term. You can let us know that a course has not been assigned to a term by submitting a support ticket. Please use the Favorite option to keep current courses at the top of your course list in Blackboard. Helpful Links Blackboard Support - Find Your Courses (Student): https://help.blackboard.com/Learn/Student/Ultra/Getting_Started/Find_Your_Courses Blackboard Support – Course Terms on Learn SaaS: https://help.blackboard.com/Learn/Administrator/SaaS/Courses/Manage_Courses/Course_Terms