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Overview of the Fort Collins Community Network (FCCN) The Fort Collins Community Network (FCCN) is a collaborative networking association of public-sector entities in northern Colorado. By leveraging collective resources, it aims to provide participants with improved networking capabilities, cost-effective solutions, and access to advanced Internet infrastructure. Applicable to: Fort Collins IT Professionals, Community Features Enhanced Network Speed and Quality: Members share network resources, allowing for high-speed connectivity and better quality of service. Cost Efficiency through Economies of Scale: Networking costs are lowered as shared infrastructure reduces individual expenses. Optimized Traffic Performance: Improved local and private sector traffic performance benefits participants through dedicated network routes. Shared Technical Expertise: Technical knowledge is pooled among members, providing broader expertise and more robust support. Internet Access via FRGP: Internet connectivity is facilitated through the Front Range GigaPoP (FRGP) in Denver, with access to high-speed networks and the next-generation Internet2 for K-20 educational sites. Local access is typically established over leased fiber from the City of Fort Collins or the Platte River Power Authority. Networking Access Only: The FCCN is not an Internet Service Provider (ISP) as it does not offer typical ISP services, such as email, domain name service, or IP address management. Instead, it is a collaborative network that shares networking access among public-sector entities. Philosophy The FCCN is designed to provide high-quality, low-cost networking with minimal administrative overhead. Operating as an unincorporated entity, it maintains an informal structure, which contributes to its cost-effectiveness and operational flexibility. Participants Members of the FCCN include: Colorado State University The City of Fort Collins The City of Loveland Front Range Community College Larimer County Platte River Power Authority Poudre School District Liberty Common Schools UC Health (Poudre Valley Hospital and Medical Center of the Rockies) These participants are governed by a Steering Committee composed of administrative contacts who make decisions by majority vote, typically achieving unanimous agreement. Angie Asmus at Colorado State University serves as the technical lead. Network Architecture Cost Sharing Costs within the FCCN include one-time setup costs and recurring monthly fees. One-time costs involve initial equipment and port expenses, while monthly recurring costs cover fiber leases and are adjusted according to internet capacity. All participants, except CSU, share a Permanent Virtual Circuit (PVC) to the FRGP. Each month, the FRGP bills Colorado State University for costs associated with the PVC. These costs are partitioned (with no overhead or administrative fee added) among the sites sharing that PVC added to the costs of the circuit to the FRGP and the total costs are according to their measured Internet usage during the month. Although the costs are not constant, they “float” as does a site’s usage and as do the FRGP’s costs, this algorithm yields very low costs for all participants. Peering with Private Sector Providers Peering improves performance by enabling direct routing paths between networks. The FCCN supports peering with private-sector networking providers under certain conditions: The provider must have sufficient technical expertise to engage in BGP4 routing The provider must provide and pay for its transport to the FCCN The FCCN will provide, free of charge to the provider, a port on its router, and manage the provider’s connection to the FCCN The provider must enter into a legal agreement with Colorado State University specifying the terms and conditions for the connection. See the "FCCN Peering Agreement" attached. Contact Sites interested in peering with the FCCN should contact Angie Asmus.

This article outlines important policies and agreements for phone movement, service options, warranties, cabling, network chargeback billing, and communication rooms. Applicable to: Fort Collins faculty, staff, and IT professionals Policies Moving Phones: To comply with e911 regulations, ensuring emergency responders will arrive at the correct location when someone calls 911 from a particular telephone, moving a telephone requires a Service Order to request Telecom staff move the phone. Most requests can be completed within 5 business days. There will be a $72 fee assessed if you move a phone without placing a service order. There is no charge to move a phone when a service order is placed. To get started, submit a help request. Expedited & After-Hours Service: An expedited service request will be billed at $125/hour. Work requested to be scheduled outside of normal CSU business hours may be subject to time-and-a-half charges. Contact Heidi Friedrich at (970) 491-4287 or heidi.friedrich@colostate.edu to request expedited or non-business hours service. Phone Warranties: Leased phones have a lifetime guarantee for repair and replacement. If you have lost or damaged your leased phone, our team will repair and/or replace it and assess a replacement fee equal to the value of the telephone. Purchased phones have a 1-year warranty. Service calls in response to a trouble report caused by customer-owned phones/equipment shall be assessed a one-time $72 service fee. Telecommunications does not repair customer-owned equipment. Cabling: Our team will identify whether cable installation requires plenum or non-plenum cable and the category of communications cable suited for the application. Additional charges may be incurred when pathways are not available and/or when conduit or cable trays are required. Please contact Heidi Friedrich at (970) 491-4287 or heidi.friedrich@colostate.edu for pricing. Network Chargeback Billing Model: CSU uses an FTE-based cost model to fund network services on campus, this model addresses issues with congestion on our local and wide area networking circuits. Questions or comments should be directed to Josh.Clark@colostate.edu. Standards and Agreements The following standards and agreements are attached below: Design Standards: This document provides design specifications for voice, video, and data communications infrastructure at CSU. Communication Room Access Agreement: Review and complete this form to request access to campus communications rooms. Communication Room Equipment Install Agreement: Review and complete this form to request the ability to install equipment into communications rooms.

Subnet Managers at CSU are responsible for managing local network connections by working directly with the Networking & Telecommunications team in the Division of IT. For more information about these specific user’s roles, responsibilities, and available resources, submit a help desk ticket to the network group. Resources Campus Network Information Subnet managers should have access to IPAM for IP information. Contact the network team if you need access (especially to update information about the IP space you manage). Communication Rooms For information about accessing CSU Communication Rooms, see Networking & Telecom Policies & Agreements. Monitoring Tools The following monitoring tools are available: NetVizura Smokeping Zabbix