GROUP-203: Getting Help and Finding Training

Description

This is a mini training module to introduce you to the Grouper application. This brief video and downloadable slides/resources will cover:

Freshservice Knowledgebase
Freshservice Help Tickets
Identity & Access Management Email (iamhelp@colostate.edu)

This is part of a larger training program offering broken into three courses. Take a look at the training overview to explore the learning paths available.

Applicable to:

Administrative Staff, Support Staff
Campus Distributed IT Staff
CSU Fort Collins, CSU Pueblo, CSU System IT

Prerequisites

None

Training Video

Training Slides

GROUP-203: Getting Help and Finding Training

Resources

Introduction to Grouper Video from InCommon

InCommon

Internet2

Grouper Training - Learning Paths and Resources

Next Mini Module

GROUP-204: Adding/Removing Members from Groups