How to Request a NetID Service Account

Description

A NetID service account is a CSU NetID that is owned by a department.

Most service accounts include a Microsoft 365 account (including Outlook for email, OneDrive for cloud storage, and other Microsoft Office applications), but some do not, including administrative service accounts.

Applicable to

Fort Collins and Pueblo staff and faculty
CSU Microsoft 365/Exchange Resource Coordinators

Prerequisites

Service Account Owners and Users

Service account users and administrators must be CSU Fort Collins faculty or staff members.
CSU Microsoft 365/Exchange Resource Coordinators should submit service account requests on behalf of CSU faculty and staff members.
Multiple people can manage a service account. Administrators for each service account are members in a service account Grouper group.
Although one or more individual faculty and staff members can use and manage a service account, each service account is associated with and owned by a department.
This assures that new administrators can be easily assigned to the service account in Grouper when the previous administrator departs.

NetID Service Account Format

NetID service accounts are 2-8 lowercase letters (a-z) and digits (0-9), starting with a letter.
Not allowed: Uppercase letters, spaces, underscores, hyphens, accents, special characters.
If your unit needs an email address with more than 8 characters, contact your CSU Microsoft 365/Exchange Resource Coordinator to request a shared mailbox.

Alternatives

Review the alternatives in the NetID Service Accounts article before requesting a NetID service account.

Instructions

Copy the following table and paste into an email message to CSU Microsoft 365/Exchange Resource Coordinator for your department or unit or other Service Account Requester.
Account name and description are for internal reference in the NetID system and Grouper and will not be published to Microsoft 365 or the Global Address List.

Subject: NetID Service Account Request
Question My Answer Does the service account need a Microsoft 365 account? (Yes/No)
(Outlook for email, OneDrive for cloud storage, and other Microsoft Office applications) Email domain
(colostate.edu for CSU Fort Collins or csupueblo.edu for CSU Pueblo) NetID of service account
(2 to 8 lowercase letters and numbers, starting with a letter) NetID of primary administrator
(often your NetID) Department number Department name Unit name
(may be same as department name) Account name
(A friendly name for the service account. May be a program or service name.) Account description
(Account purpose, uses, users, etc.)
Your CSU Microsoft 365/Exchange Resource Coordinator can review your request, approve it, and submit it as a Service Account Request.

Outcome

When you receive an automated email message that the service account has been created, you can set the password from the Service Accounts page.
When the password is set, you can access the Microsoft 365 account:
1. Go to Microsoft 365.
2. Sign in with your service account NetID and CSU domain (NetID@colostate.edu) and your service account password.