NetID IT and Admin Resources
Modified on: Wed, Oct 16 2024 3:11 PMNetID IT and Admin Resources
NetID is the Colorado State University System electronic identity for students, faculty, and staff. NetID replaced CSU Fort Collins eIDs and CSU Pueblo eAccounts and is now used at both universities.
NetID was introduced to CSU Fort Collins in July 2022 and fully implemented in July 2023. It has also been fully adopted by CSU Pueblo.
The resources on this page have been compiled to inform IT and administrative professionals of the changes for users, data, and administrative features with NetID. For general information, see What is My NetID.
Applicable to:
- CSU System, Fort Collins, Pueblo, Spur
- IT, CITAC, staff
Secondary eIDs migrated to Service Accounts
In May, 2023, Secondary eIDs were migrated to NetID service accounts. A NetID service account is a CSU NetID that is owned by a department.
To view your existing service accounts, log in to the CSU System NetID website and go to Admin/Service Accounts.
For more information, including how to request a new service account, see NetID Service Accounts
Administrative Access
NetID administrative access is recommended for those who are responsible for supporting students, faculty, and staff in creating or managing their NetID.
For more information, see NetID Administration. Note that these resources are designed for NetID Administrators only.
Who should have NetID admin access?
You need NetID admin access if you are responsible for supporting CSU faculty, staff and students in using the NetID website, including to activate their NetID, change or recover their NetID password, change their email alias, or access their NetID information.
Student hourly employees working for IT departments should only have read-only NetID admin access.
Can NetID admins change someone else's NetID password?
NetID admin roles cannot change someone else’s password to a specific value.
Partial admins can reset the password to a random value for a compromised account.
On the NetID website, users can change their own password using the View/Update menu > Change Password. Or they can recover their password using the Recover Password tools using their non-CSU recovery email address, which they provided when they activated their NetID account. Forgotten password help questions and answers are not used by the CSU System NetID website.
- See How do I Recover My NetID Password for more instructions
If a user’s account does not have a functional recovery email address, Help Desk and Partial admins can add a recovery email address to a user account after verifying the user’s identity.