How to receive system outage alerts and maintenance notices

The Division of IT uses Statuspage to post upcoming maintenance and active outage notices. This guide explains how to subscribe to email notifications from Statuspage.

Applicable to: CSU System

Affiliation: Students, Faculty, Staff

Prerequisites

You must have access to an email account.

Subscribe to updates

Visit the CSU Statuspage.
Click the Subscribe to updates button.

A screenshot of the status page login screen with the subscribe button highlighted

Enter your csu email

A screenshot of a login screen

Click “CSU System NetID Login” at the bottom of the page

A screenshot of a login screenAI-generated content may be incorrect.

Go to your email and confirm your subscription
- Note: An email will be sent to that address. You need to click Confirm subscription in the email to activate it.
On the status page, you can select the services you want to subscribe to. Click “Manage Subscription”

A screenshot of a computerAI-generated content may be incorrect.

It’s very important that you set your timezone so that notifications will be accurate. Click on the “timezone” at the top of the page and select your timezone.

A screenshot of manage subscription screen. Click Timezone to edit and select the correct timezone you are in.

Manage Subscriptions

You can manage your subscription by clicking Manage your subscription at the bottom of any email from Statuspage to:

Unsubscribe from all,
Remove systems you no longer need notifications for,
Or add new systems

Outcome

After following these steps, you will receive email notifications about system outages or maintenance relevant to the systems you've subscribed to. Emails will come from "itportal@mail.colostate.edu" labeled "CSU System IT Help Desk". You can manage or update your preferences at any time.