How do I manage my Duo devices?

This article guides you through managing the devices you have registered for Duo multi-factor authentication (MFA) at Colorado State University.

Prerequisites

To manage your Duo devices, you will need at least one device already attached to your Duo account. Please see the following articles for guidance on how to register Duo devices:

If you need additional assistance, please submit a help request.

Instructions

Option 1: Using the Duo Prompt

Navigate to https://netid.colostate.edu/ and log in with your NetID and password.
When the Duo prompt appears, select Other options.
From the options menu, navigate to the bottom and select Manage Devices.
To proceed, authenticate using a previously established method or a bypass code from the CSU IT Help Desk.
From this screen you can edit existing devices or add new devices.

Option 2: Using the NetID Website

Navigate to https://netid.colostate.edu/twofactor.aspx and log in with your NetID and password.
To proceed, authenticate using a previously established method or by obtaining a passcode from the CSU IT Help Desk.
From the Two-Factor Authentication (Duo) page, you can edit existing devices or add new devices.

For instructions on how to use the Duo Mobile app, see: How do I authenticate with Duo?